Field-service glossary

What is proof of service software?

Proof of service software captures verifiable evidence that work was actually performed at a customer site: GPS check-in and check-out, timestamps, geofence validation and before-and-after photos attached to each job, so a business can answer disputes with a record instead of memory.

Why proof of service matters

Service businesses live and die on trust. When a client says the yard was skipped or the office was not cleaned, a verbal back-and-forth costs the relationship. Proof of service replaces 'he said, she said' with a timestamped, photo-backed record that protects both the company and the customer.

How it works

When a worker arrives, they check in; the app records the time and location and can validate it against a geofence around the site. They attach before-and-after photos and mark the job done. Each visit becomes a verifiable record the office can review or attach to an invoice.

Proof of service vs employee surveillance

Done right, location is scoped to job check-ins and consented, worker-started shift sessions with a visible indicator, never 24/7 tracking. The goal is to prove the work, not to monitor people off the clock, which keeps crews on board.

Who uses proof of service software

  • Cleaning, janitorial and lawn-care companies
  • Any crew that gets disputed 'you never showed up' claims
  • Recurring-contract businesses billing per visit

When you may not need it

  • In-shop businesses where the customer watches the work happen
  • Teams with no recurring or off-site visits

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Frequently asked questions

Typically a GPS check-in and check-out with timestamps, optional geofence validation, and before-and-after photos attached to the specific job or visit.

No. Good proof-of-service tools scope location to job check-ins and consented shifts with a visible indicator, not 24/7 surveillance.

Yes. GPS check-in/out with geofence validation and before-and-after photos are built in across every plan.

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Skuadra runs scheduling, dispatch, GPS proof of service and invoicing, fully bilingual, from $49/month.

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