Field-service glossary

What is dispatch software?

Dispatch software assigns field jobs to the right worker or crew and delivers the job details, address and schedule to their phone in real time, then tracks status as the work happens, so the office always knows who is going where and what is done.

Scheduling vs dispatch

Scheduling is deciding when a job happens; dispatch is getting it to the right crew and tracking it. Good software does both: you place a job on the calendar, assign it, and the worker is notified instantly, with check-ins and status flowing back to the office board live.

What dispatch software does

Assigns jobs in seconds, notifies the worker, shows them only their own jobs, captures check-in and completion, and reschedules without group chats. For route-based trades it means no skipped stops; for the office it means no calling around to find out where everyone is.

Who needs it

Any team that sends multiple workers to multiple sites in a day: cleaning, lawn care, pest control, pool service, HVAC and more. The bigger the crew and the more sites per day, the more dispatch software saves in phone calls and missed jobs.

Best fit

  • Multi-crew, multi-site operations
  • Route-based businesses (lawn, pool, pest)
  • Teams replacing phone-call dispatch and group chats

Not the best fit

  • A solo operator doing one job at a time
  • Businesses with no field crews to assign

See your whole operation in one place

Create a free account and run a job from scheduled to invoiced today, fully bilingual, no card required.

Frequently asked questions

They overlap but differ. Scheduling sets when a job happens; dispatch assigns it to a crew and tracks it live. Skuadra does both in one place.

It replaces calling around. Assign a job and the worker sees it instantly; check-ins and completion flow back, so the office knows status without chasing anyone.

Yes. Assign jobs in seconds, notify the crew, and watch check-ins and progress on a live board, fully bilingual.

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Skuadra runs scheduling, dispatch, GPS proof of service and invoicing, fully bilingual, from $49/month.

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